My Time Tracker
Support
Need help with My Time Tracker? Email us at mytimetracker@goldbits.net and we'll get back to you within 1 to 2 business days.
Frequently asked questions
How do I start tracking?
Tap an activity on the Tracking tab to start its timer, and tap it again to stop. Six activities are set up for you on first launch, and you can add, rename, recolour or reorder as many as you like.
I forgot to start the timer. Can I log time afterwards?
Yes. On the Events tab, tap the plus button and set the start and end times, or set the start time and a duration. You never need a running timer to record time.
Can I run more than one timer at once?
By default only one timer runs at a time, so starting a new activity stops the current one. If you want to track overlapping things, like reading while commuting, turn on simultaneous timers in Settings.
What is free and what is Pro?
Free covers unlimited activities, iCloud sync, CSV import and export, every chart and the full timeline history, widgets, Siri and Shortcuts, and one goal. Pro adds hourly rates with earnings and invoice PDFs, automatic tracking by location, the calendar overlay, Apple Health import, unlimited goals, subcategories and groups, PDF export, and custom reminders.
Is there a one-time purchase?
Yes. Alongside the monthly and yearly plans there is a Lifetime option, a single payment with no subscription.
How do I move my data over from another app?
Open Settings and tap Import from CSV. Point it at an export from your old tracker. You see a full preview before anything is written, including how many entries will be added, which activities will be created and which rows were skipped and why. Importing the same file twice adds nothing, so you cannot duplicate your history.
Does my data sync between devices?
Yes, through your own private iCloud, and it is free. There is no account to create and no sign-in.
How do I restore purchases?
Open Settings in the app and tap Restore Purchases.
How do I cancel my subscription?
Subscriptions are managed by Apple: open iPhone Settings, tap your Apple ID, then Subscriptions, and cancel there. Apple manages all billing.
How do refunds work?
Refunds are handled by Apple. Request one at reportaproblem.apple.com.
Who can see my data?
Only you. The app has no analytics, no ads and no server of ours. See the full privacy policy for details.